Jul
22
2010

Reflections on MITX’s Location-Based Services Panel

(from left to right) Mike Schneider, Leighann Farrelly, Phil Thomas Di Giulio and Wayne Sutton

(left to right) Mike Schneider, Leighann Farrelly, Phil Thomas Di Giulio and Wayne Sutton (photo by @leximaven)

Our own Mike Schneider moderated this week’s MITX panel discussion titled “To Check-In or Not To Check-In? The Opportunities of Location Based Social Networking.” The panel consisted of Pegshot co-founder Phil Thomas Di Giulio, Yelp Boston Marketing Director Leighann Farrelly, and Wayne Sutton, Business Development & Marketing Strategist for TriOut.

We’ve aggregated some of the key insights and tweets from the panel discussion. Enjoy!

Key insights:

  • Businesses should take an active role in promoting check-ins and brand engagement on location-based services.
  • Each LBS has a different spin. Pegshot puts content first and location second. Triout puts community first, then location. Whrrl puts check-ins first and then integrates a post-checkin experience. Yelp puts food and reviews first and check-ins further down on the priority list. These subtle nuances help to differentiate each service.
  • Businesses will have to figure out how to treat data from LBS platforms. That data currently only represents a fraction of a customer base. Marketers need to devise ways of proving the value on these new platforms.
  • Check-ins are a means to an end. Businesses and LBS services will have to work together to drive measurable action from those check-ins.

From the Twitterverse:

Are you using an LBS? How are you seeing marketers use these new platforms? Want to talk more about location-based services and some of the goodies we’re working on at a&g? Drop us a tweet (@schneidermike or @EricLeist), leave us a comment, or contact us here.

Written by Eric Leist in: Featured Topics, The Digital Incubator | Tags: , , , , ,

2 Comments »

  • Thanks for the shout out. Good conversation this morning.

    It’s important for marketers to remember (although they won’t) why social networks historically fail: SPAM. If millions of people begin to adopt the promotion of business after business via LBS check-ins on sites like Facebook and Twitter, the masses will begin to tune out the message and abandon those networks. The reason we all originally joined sites like Friendster, MySpace, Facebook, Twitter, etc. was not to see our friends inundate us with marketing messages (SPAM). We participate in those communities to communicate and connect in a genuine way with others.

    @adjustafresh

    Comment | July 22, 2010
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